EVENTS RESERVATION POLICY

Reservation Policy:

Reservation Hold Time: We will hold your reserved area for up to 30 minutes past the reserved time. If you arrive after this grace period, we may not be able to guarantee your reservation.

Credit Card Pre-Authorisation Disclaimer:

Thank you for choosing to make a reservation with us. Please note the following terms and conditions regarding our credit card pre-authorisation policy:

Credit Card Pre-Authorisation: By providing your credit card information, you authorise us to pre-authorise your credit card for the specified deposit amount at the time of booking. This is not a charge but a temporary hold on your funds to ensure the validity of your credit card and secure your reservation.

Cancellation and Major Changes* to bookings require at least 14 days' notice to avoid any penalty.

If a cancellation or major change is made within 14 days but outside of 72 hours’ notice, Alchemy Brewing reserves the right to charge your credit card for 50% of the pre-authorised amount as a cancellation fee.

If a cancellation or major change is made within 72 hours’ notice, Alchemy Brewing reserves the right to charge your credit card for the full pre-authorised amount as a late cancellation fee.

No-Show Charges: If you fail to show up for your reservation without cancelling within the specified time frame, Alchemy Brewing reserves the right to charge your credit card for the full pre-authorised amount as a no-show fee.

*Major Changes: Major changes include reduction of guest numbers by 50% or more, or any changes to the time or date of the reservation.

Disputed Charges: If you have any concerns or disputes regarding the deposit or pre-authorized amount, please contact us directly within 7 days of the reservation date to resolve the issue.

Payment for Services: The pre-authorisation is not a payment for the services rendered at Alchemy Brewing. The final payment for your drinks & meals meal and any additional charges will be processed separately, and the pre-authorised amount will be released back to your credit card after your event.

Thank you for your understanding and cooperation. We look forward to welcoming you to Alchemy Brewing. Cheers!

PUBLIC HOLIDAY SURCHARGE

Should your reservation date fall on a public holiday, a surcharge of 15% will be applied to all food and beverage prices.

SPECIAL REQUESTS

All requests are noted, however, not guaranteed.

CHILDREN

We welcome guests of all ages at Alchemy Brewing. We have high chairs available (3 on a first in basis) and have ample space for prams. We do not have a seperate children’s menu. We ask children a supervised at all times, overly rowdy behaviour and disturbing other guests is not accepted. 

CELEBRATION CAKES

Subject to prior approval guest are welcome to being a cake to celebrate any occasion, we charge a fee of $2 per person to cover associated costs. Please contact our front of house team on (03) 8596 2739 or email bookings@alchemybrewing.co if you have any questions.

PRICING & AVAILABILITY

Pricing and menus are subject to change without notice.